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Titan features you do not want to miss

Titan Support
  • Updated

Titan is packed with a lot of useful and interesting features. The following are the premium features that we offer and shall help you at all times:

Email Signatures:

Every professional business email is incomplete without a signature.
You can set up a business email signature for your email box and can also have multiple such signatures set:

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Along with it you can manage these multiple signatures as well, learn more about it right here.

 

Email Templates:

Here at Titan, we've identified the importance of a successful business being able to send out responses quick. Titan Mail enables users to have Email Templates associated with their Email Accounts.

One can take full advantage of this using the existing templates:

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Thus, you can send an entire templated response in a matter of seconds with this feature,
Additionally, you can even create ,edit and delete templates,  you can read more about it right here.

 

Follow-up Reminders:

Are you looking to follow-up on your important emails? You can do it very easily through Titan, you can simply use Titan's reminder option to add reminders to your emails:

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You can watch an email when you compose it and get reminded of it later based on the chosen options. Also, you can track your email-based work items, easily using the reminders since it allows you to set reminders for the emails that you have already sent.
Want to get into it right away? You can do so by following the steps mentioned here.

 

Multiple Accounts:

Have multiple emails and want to have them set up right at one place? Don't worry, we've got your back. Here at titan you can set up multiple email accounts super easily, Here is a gif that outlines the entire procedure: 

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You can get more detailed information on the steps right here.

 

Schedule Emails:

Do you wish to send an email at a specified time, if yes then you'd be happy to know that Titan provides with the Schedule emails feature that allows you to schedule emails to be sent out as per your preference, here's an image for your reference: 

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Additionally, you can even edit/delete a scheduled email, learn more about it right here.

 

Email Alias:

Titan Email allows you provides you with the feature to create Alias accounts. An alias account is an email box that will help your end users connect to you via a separate email address, so when an email is sent out to at the alias account, it is further redirected to your primary mailbox. Titan allows you to create up to 10 email aliases for your mailbox using which you can send/receive emails easily. 

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Additionally, you can get more detailed information on the steps, right here.

 

Contact Groups:

Use Contact Groups to email multiple people — a project team, a committee, or your colleagues, without having to add each name to the To, Cc, or Bcc line one by one.

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Additionally, you can get more detailed information on the steps, right here.

 

Use HTML in your emails

HTML allows for wider options for formatting and adding elements to any content. On Titan, you can insert HTML in Composer and customize your communication as you like, to make it more visually engaging and professional.

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Additionally, you can get more detailed information on the steps, right here.

 

Open tracking:

Titan helps you track when your emails are opened. If you send an email about a proposal to a prospective client or an important email to your colleague, you will get a real-time notification when your email is opened.

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Additionally, you can get more detailed information on the steps, right here.

 

Custom DKIM:

Titan provides all our users with a custom DKIM as an additional layer of security that assures your recipient that you’re the legitimate and verified sender, this will ensure your email don't land into your customers spam! 

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Detailed information on setting this up right here.

 

Priority Inbox:

Don't want to miss out on important emails? We've got you covered, introducing the Priority Inbox feature on Titan, get your most important emails prioritized from the rest so you can focus on what matters most.

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You can set up a priority inbox by simply following the steps mentioned here. 

Grammar and Spell Check:

Ensure you steer clear of grammatical and spelling errors in your emails. Titan's Grammar and Spell Check helps enhance the clarity and professionalism of your emails and ensures you send error-free messages.

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You can set up a priority inbox by simply following the steps mentioned here. 

 

Internal Forwarders:

Here at Titan we understand that as a professional business unit you might have the need to forward emails from a particular email address to other existing mailboxes. You can create unlimited number of email forwarders and forward it to any other domain specific email address of your choice.

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Additionally, you can get more detailed information on the steps, right here. 

 

Anti-spam & Anti-virus filter:

Worried about Spam, Malware, Ransomware and Phishing attacks? Leave that to us! 
Titan is enabled with top-notch security measures to keep your accounts safe. Titan Email uses various filters in order to do so.
More information on these checks and filters is given right here.

 

Languages Supported:

Want to learn more about the languages currently supported? Don't worry we've got your back, you can get to know about the languages supported right here, below is the list of languages currently supported by Titan:

  • German(Germany)
  • Greek(Greece)
  • English(United Kingdom)
  • English(India)
  • English(United States)
  • Spanish(Spain)
  • French(France)
  • Indonesian
  • Italian(Italy)
  • Japanese
  • Korean
  • Lithuanian(Lithuania)
  • Dutch(Belgium)
  • Portuguese(Brazil)
  • Russian(Russia)
  • Swedish(Sweden)
  • Turkish
  • Russian(Ukraine)
  • Vietnamese
  • Chinese Simplified(China)
  • Chinese Traditional(Taiwan)
  • Chinese Traditional(Hong Kong)

You can learn more on how to set the same up from right here.

Recall emails sent by mistake:

Did you find a typo in your email after hitting Send? We’ve all been there. Don’t fret—you can retract outgoing emails and even set a custom timer of up to 1 minute to define the time within which you want to be able to retract the email.

With this, you get the time you need to take back an email with a pesky typo or a missing attachment.

Here’s what you need to do to set up the Undo Send timer:

  1. Log into your account on Titan webmail.
  2. Click on Settings (Screenshot_2022-11-21_at_5.53.05_PM.pngicon) in the top right corner of your screen.

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  3. Go to Preferences > General > Undo Send.
  4. From the dropdown, pick the time within which you want to be able to retract outgoing emails.

That's It! Now whenever you send an email, the Undo Send toast will stay on the screen through the time period you selected and you’ll be able to retract any email you mistakenly hit Send on.

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The Undo Send timer is an account-level setting and will be applicable to emails sent from Titan’s mobile apps as well.

Note:
- Undo Send toast will be available for the duration as per the custom timer so long as you don’t perform another action on the screen. This doesn’t include moving across folders or viewing the sent emails.

- Undo Send is only available to customers of Titan’s paid plans. If you are currently on Titan’s Free Plan, you can upgrade to one of our paid plans to enjoy this feature.

Use Titan’s web version like a desktop app:

We’re excited to announce the launch of Titan’s progressive web app (PWA) that gives you the experience of a desktop app. PWA is a type of application that is delivered through a browser.

This is a free app that’s simple to set up and is packed with all the useful features of Titan that enhance productivity and help you focus on the things that matter. The app can be pinned to the desktop or taskbar and have you land into your Inbox in seconds.

Pro Tip: With this functionality, you can also configure Titan to launch whenever you start up your computer. 

 

Why the Titan PWA is a no-brainer:

  1. You can access your emails quickly and easily. You can even pin the app to the desktop or taskbar for quick access.
  2. You don’t need to open any browser to access your Titan Inbox, so you won't have to look through countless browser tabs looking for your email. 
  3. Eliminate issues related to browser lag.
  4. No distractions from non-work related tabs

Please note: To install the Titan PWA, you need Chrome/Edge browser on your system as only Chrome and Edge support PWA installation.

Installing the Titan PWA is extremely simple.

Here are three ways to go about it:

  • Download the Titan app under Settings (Screenshot_2022-11-21_at_5.53.05_PM.pngicon)
  1. Log into Titan Webmail
  2. Click on Settings (Screenshot_2022-11-21_at_5.53.05_PM.pngicon) > Download Titan app > Install desktop app.

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  • URL bar on Google Chrome
  1. Log into Titan Webmail.
  2. Click on the Install Titan icon.

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  •  URL bar on Edge
  1. Log into Titan Webmail on Edge.
  2. Click on the Edge browser Settings icon (...) on top right > Apps > Install Titan > Install

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Note: Those who have already created shortcut with this URL earlier, won't be able to view this install option.

 

Non-Conversational View for Email Threads:

Non-Conversational View enables users to view all messages in an email thread in a single view, making it much easier to find the required information and reducing the time it takes to manage their inbox. This feature is particularly useful for users who receive a high volume of emails or need to quickly find important information buried in a long email thread.

 

Setup Outgoing Forwarding:

Titan lets you easily forward your email to a different email address. If you have your personal email account that you would check more often, or if you want emails from all your email accounts into a single email client, you may set up forwarding OUT to enable this.

alert-success Users of the Titan Free plan can add 1 email forwarder, while those of the Titan paid plans can up to 3 email forwarders.
  • Click on the Settings/Gear icon
  • Select Preferences
  • Open the Forwarding tab
  • Select the Add option for Forward OUT
  • Enter the email address and the respective confirmation pin
  •  Once entered, simply click on the Start forwarding button
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Want to keep certain senders out of your Inbox?

You can now prevent specific email addresses or entire domains from landing in your inbox with Titan’s new Block Sender feature. When you block an email address or a domain, the chosen email and future emails automatically move to the Trash folder.

  1. How to block an email address/domain
  2. How to manage blocked senders

1. How to block an email address/domain

You can block senders in two ways.

  • Block from the top menu

          1) Click on the desired email in your inbox.

          2) Click on "Block" on the menu above the email.

          3) You can choose to block either the email address or the domain. (If you select the domain, all future emails coming from this domain will get blocked).

          4) Next, a confirmation window will pop up. Click on "Block".

          5) The chosen email and all future emails from this sender will go to the Trash folder.

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  • Individual Email Thread

          1) Click on the desired email in your inbox.

          2) On the right-hand side of the email, click on the three dots which open up more options.

          3) You can choose to block either the email address or the domain. (If you select the domain, all future emails coming from this domain will get blocked.)

          4) Next, a confirmation window will pop up. Click on “Block.”

          5) The chosen email and all future emails from this sender will go to the Trash folder.

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Please note: The Block option will only be present for emails in your Inbox.

2. How to manage blocked senders

1) Click on "Settings" (gear.PNGicon) on the top right corner of the Titan client.

2) Click on "Preferences".

3) On the left side panel, click on "Blocked Senders". You'll see the list of blocked email addresses and domains.

4) To unblock a sender, click on “Unblock” next to the email address or domain you wish to unblock.

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Note: On unblocking, all future emails from the sender will go to your Inbox but the emails currently in your Trash will stay there.

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Don't miss important emails

With Titan’s feature, Allowlist, you can ensure that emails from specific email addresses or domain names always reach your Inbox and never go to Spam. Now you don’t need to worry about missing important emails.

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You can learn more on how to set the same up from right here.

Setting up and editing Two-Factor Authentication settings:

Two-Factor Authentication (2FA) adds a layer of security to your account and helps ensure only you have access to your Titan email account.

Read on to learn more about using 2FA for your Titan account.

  1. Setting Up Two Factor Authentication
  2. Editing your Two Factor Authentication

How to set up 2FA

Setting up 2FA on your account ensures your email remains safe and secure. Follow the steps listed below to get started with it.

1. On the Titan client, click on Settings (gear icon) on the top right corner. Go to Preferences > Security. 

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2.  Click the “Set up now” button.

3. Verify your identity by entering your account password.

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4. If you are currently using an authenticator app, click on “I have an authenticator app.”
In case this is the first time you are ever using 2FA, you can download any one of the popular authenticators listed below:       

5. Set up 2FA in your authenticator app either by scanning the QR code or using the setup key and click on “Next.” 

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6. Enter the 6-digit code shown in your authenticator app and click on “Verify.” 

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7. Once verified, you can choose to email or copy your recovery codes. We strongly suggest keeping a copy of your recovery codes or emailing them to your alternate email address. These recovery codes will be required for login if you don't have the authenticator app handy. 

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8. Complete! You have now successfully configured 2FA for your account

 

alert-warning To protect your account, accessing email via 3rd party clients like Gmail or Outlook will be blocked when Two-Factor Authentication is enabled.

 

How to edit 2FA Settings

Once you have set up 2FA, you can change the authenticator app, view security codes, or disable 2FA at any point in time. 

To go to the 2FA settings, please follow the below steps. 

  1. Click on Settings in the top right corner. 
  2. Click on Preferences > Security > Manage.
  3. Enter your password to edit the 2FA configuration.

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You can manage your 2FA settings to change the authenticator app or to view your recovery codes.

We hope this was helpful. To learn how to log in using 2FA and how to disable 2FA, click here. 

Looking for something specific?
Along with the above mentioned, if there is a feature that you are eager to have or are looking for on Titan, we would really recommend you to have a feature request raised on our feature tracking portal, you can raise feature requests by following the steps mentioned below:
- Login to your account via: https://app.titan.email

- Click on the Request Feature button, at the lower left of your screen.

- You will be redirected to our feature request portal, where you can raise your unique requests :)

 

Feel free to reach out to us at support@titan.email if you require further assistance. We’re happy to help :)

 

 

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