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  3. Setting a Signature

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Creating and managing email signatures

Your email signature adds your name, contact details, and company information to the bottom of every email you send. You can build one using a ready-made Titan template or design your own from scratch, then set different signatures as defaults for new emails, replies, and forwards. This article covers signatures on both Titan Webmail and the Titan mobile app.

In this article

  1. Access your signature settings
  2. Create a signature using a Titan template
  3. Create a custom signature
  4. Manage your saved signatures
  5. Add a signature to an email
  6. Set up a signature on the Titan mobile app
  7. Troubleshooting

Access your signature settings

You can reach signature settings in Titan Webmail in two ways.

Option 1: From the App Switcher

  1. In the top-left corner of Titan Webmail, click the App Switcher icon.
  2. In the App Switcher menu, click Signature Designer. It's the first option in the list.

Option 2: From Preferences

  1. In the top-right corner of Titan Webmail, click the Settings (gear) icon.
  2. Click Preferences.
  3. In the left sidebar, click Signatures.

 

Create a signature using a Titan template

Titan provides pre-designed, customizable signature templates so you don't have to build a layout from scratch.

alert-warning Signature templates are only available on select Titan plans. If you don't see this option, click the Upgrade button in the top-right corner of Titan Webmail to check available plans.
  1. In the Signature Designer, choose a template from the pre-loaded options.
  1. On the Fill Details tab, enter your signature information. Your name is required; all other fields are optional.
  2. Click Next.
  1. On the Add Links tab, add any links you want to include, such as Facebook, Twitter, LinkedIn, Instagram, or your website URL. Use the toggle next to each link to show or hide it.
  2. Click Next.
  1. On the Upload tab, upload a profile picture, company logo, or campaign banner.
  2. Click Next.
  1. Optional: Add a Text Block to include extra content, such as a legal disclaimer.
  2. Click Save. Your signature is ready to use.

 

Create a custom signature

If you'd rather build your own layout, you can create a signature from scratch.

  1. In the top-right corner of Titan Webmail, click the Settings (gear) icon and select Preferences.
  2. In the left sidebar, click Signatures.
  3. Click Add Signature.
  4. Enter a name to help you identify this signature later.
  5. Use the formatting toolbar to style your text with bold, italic, or underline, and to add hyperlinks to your website or social profiles. You can also add your company logo.
  6. Optional: To use a custom layout, click Edit as HTML and enter your own HTML markup.
  7. Click Save. Your signature now appears in your list of saved signatures.

 

Manage your saved signatures

Once you've created one or more signatures, the Signatures menu lists all of them, and you can edit, delete, or set defaults from there.

  • To delete a signature, click the trash icon next to it.
  • To create another signature, click Add Signature in the top-right corner.
  • To set a signature as your default, go to the Signature defaults section, click the dropdown for the scenario you want (new emails, replies, or forwards), and select the signature name.

Your default signature is added to outgoing emails automatically, based on the scenario you set it for.

 

Add a signature to an email

You can attach any saved signature to an email while you're writing it.

  1. While composing an email, in the bottom toolbar, click the signature icon (to the right of the emoji icon).
  2. Select the signature you want to use.

The signature is added to the bottom of your email and will be visible to your recipient once you send it.

 

Set up a signature on the Titan mobile app

You can also create, edit, and manage signatures directly from the Titan mobile app. Any signature you create on mobile syncs automatically with Titan Webmail and desktop, so your professional identity stays consistent everywhere.

  1. Open the Titan mobile app.
  2. Tap the Settings icon in the bottom navigation.
  1. Tap Signatures.
  2. Tap Add to create a new signature.
  1. Enter your signature text. You can apply basic formatting such as bold and italics, or paste in a signature you've already written elsewhere.
  2. Tap Save.
  1. Optional: Set the signature as your default for outgoing emails. This works for signatures created on mobile as well as signatures already created in Titan Webmail.

Once saved, your signature syncs automatically across Titan Webmail, desktop, and mobile — you won't need to recreate it on each platform.

alert-warning Signatures created with premium templates in Signature Designer can't be edited on mobile. Tapping edit opens a view-only preview with the message: "This signature is created using premium templates. Use Titan webmail to manage it." To edit a template-based signature, use Titan Webmail on a desktop or laptop.

 

Troubleshooting

Problem: The signature template option isn't available. 
Cause: Signature templates are only included on select Titan plans. 
Fix: Click the Upgrade button in the top-right corner of Titan Webmail to see which plans include this feature.

Problem: A signature can't be edited on the mobile app. 
Cause: Signatures built with premium templates can only be edited from Titan Webmail on a desktop or laptop — the mobile app only shows a preview of them. 
Fix: Open Titan Webmail on a desktop or laptop, go to Preferences > Signatures, and edit the signature there.

Problem: A saved signature isn't appearing on new emails, replies, or forwards. 
Cause: The signature hasn't been set as the default for that scenario. 
Fix: Go to Preferences > Signatures > Signature defaults, and select the signature from the dropdown for the scenario you want.

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