You can now prevent specific email addresses or entire domains from landing in your inbox with Titan’s new Block Sender feature. When you block an email address or a domain, the chosen email and future emails automatically move to the Trash folder.
1. How to block an email address/domain
How to Block a Sender from Titan Webmail
You can block senders in two ways.
Block from the top menu
1) Click on the desired email in your inbox.
2) Click on "Block" on the menu above the email.
3) You can choose to block either the email address or the domain. (If you select the domain, all future emails coming from this domain will get blocked).
4) Next, a confirmation window will pop up. Click on "Block".
5) The chosen email and all future emails from this sender will go to the Trash folder.
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Individual Email Thread
1) Click on the desired email in your inbox.
2) On the right-hand side of the email, click on the three dots which open up more options.
3) You can choose to block either the email address or the domain. (If you select the domain, all future emails coming from this domain will get blocked.)
4) Next, a confirmation window will pop up. Click on “Block.”
5) The chosen email and all future emails from this sender will go to the Trash folder.
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| alert-warning | Please note: The Block option will only be present for emails in your Inbox. |
How to Block a Sender from Titan Mobile App
You can also block senders directly from the Titan mobile app:
Open the desired email on your mobile device.
Tap the three dots (⋮) next to the email.
Select Block.
Confirm your action to block the sender or domain.
2. How to manage blocked senders
1) Click on "Settings" (icon) on the top right corner of the Titan client.
2) Click on "Preferences".
3) On the left side panel, click on "Manage Senders".
4) Next select "Manage" next to "Blocklist". You'll see the list of blocked email addresses and domains.
4) To unblock a sender, click on “Unblock” next to the email address or domain you wish to unblock.
| alert-success | Note: On unblocking, all future emails from the sender will go to your Inbox but the emails currently in your Trash will stay there. |
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| alert-warning | Please note that Block Sender is only available on select plans. If this feature isn’t included in your current plan, you can upgrade your email plan. |
Feel free to reach out to us at support@titan.email if you require further assistance. We’re happy to help :)