Having problems with your WordPress.com site not sending emails?
We suggest using WP Mail SMTP to send emails reliably and to ensure that the emails reach your inbox.
| alert-warning | If you have registered on Titan via Heart Internet then please refer to this article |
WP Mail SMTP fixes your email deliverability by reconfiguring WordPress.com to use a proper SMTP provider when sending emails.
This article will teach you how to set up WP Mail SMTP in WordPress.com.
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To configure Titan on SMTP plugin, third-party email access must be enabled. Learn more here. |
| alert-warning | To protect your account, accessing 3rd party clients will be blocked when the two-factor authentication is enabled. You can refer to this article for instructions on disabling two-factor authentication on Titan |
- In order to use the WP Mail SMTP plugin, please install the plugin and activate it.
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- Next, click Settings then WP Mail SMTP
- Enter your appropriate email address in the From Email field
This email address should match your WordPress.com admin settings and should be domain-specific. Example- admin@domain.com - Check the box for Force From Email if you want to use this email for all transmissions from your site. This will override settings in other plugins
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In the Mailer section, choose Other SMTP and enter the below settings:
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Titan Server settings:
| alert-warning | If you are a Blacknight, MonoVM, DomainDiscount24, Fluccs or a Domain Central user, to configure IMAP/POP, please refer to this article here. |
| Option | Setting |
|---|---|
| SMTP Host | smtp.titan.email |
| Encryption | SSL |
| SMTP Port | 465 |
| Authentication | Set to ON. |
| SMTP Username | eg: admin@domain.com (Username should be the same email address entered in the “From Email” section) |
| SMTP Password | Enter the password for the email address you entered in the “SMTP Username” section above. |
- Click Save Settings once you have entered your SMTP settings. You are finished when you see a message stating Settings were successfully saved.
| alert-warning | Always use an email address that belongs to the same domain as your WordPress.com site in the From field. The domain is handled by your mail server. |
Hope this article was helpful! Feel free to contact us at support@titan.email for any further assistance!