Apple Mail/Mac Mail is the default email client that comes with every Mac using OS X 10.0 or later. This article will show you how to configure your Mail application to access email from TitanMail.
| alert-warning | To configure Titan on third-party apps, third-party email access must be enabled. Learn more here. |
| alert-warning | To protect your account, accessing 3rd party clients will be blocked when the two-factor authentication is enabled. You can refer to this article for instructions on disabling two-factor authentication on Titan |
Follow the steps given below to successfully configure Titan Mail to your Apple/Mac Mail.
1. Open Mail and "Add account" from the main menu
2. Select Add Other Mail Account and click Continue
3. Enter your Login credentials and click create/continue/Sign in
- Your Full Name, or as you would like it to appear on your sent email
- Enter your Email Address
- Enter your email account's password
- Click the Sign In button
4. Enter server settings like incoming and outgoing server:
| alert-warning | If you are based out of the European Union region then please refer to this article for Titan server details. |
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| IMAP |
Email address : Your TitanMail address eg: jack@<domainName> Password : Your TitanMail password Incoming Server : imap.titan.email Outgoing Server : smtp.titan.email |
| POP |
Email address : Your TitanMail address eg: jack@<domainName> Password : Your TitanMail password Incoming Server : pop.titan.email Outgoing Server : smtp.titan.email When email account is configured using POP server, the emails are fetched from the server into the third party client. Hence, the emails will be only visible on the third party client and not the Titan webmail or Titan App |
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And voila you are done!
| alert-warning | However, you might come across an issue like this where it shows your connectivity status as - "Offline" |
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- How to overcome this issue?
- Close Mail if it's open now
- Click the Apple menu (upper left corner of your screen) > System Preferences > Internet Accounts
- Select the account with the broken outgoing mail server, and then click the minus sign at the bottom
- Reboot your Mac
- Click the Apple menu > System Preferences > Internet Accounts
- Re-add the Titan account
If you still face any issues do write to us at support@titan.email and we will assist you with it further.