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Domain Verification

Domain verification confirms that you own the domain you're using with Titan Mail. It's a required step for every Titan account, and it's usually completed by whoever manages your domain's DNS settings — often your IT admin or web developer. Once your domain is verified, you'll be able to send and receive email from it through Titan.

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You'll need access to your domain's DNS settings, which are usually managed through your domain host. If you're not sure who manages your domain, check with your IT admin or web developer before continuing.

 

Verify your domain

  1. In the Email Control Panel, log in at manage.titan.email

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Using Blacknight, MonoVM, DomainDiscount24, Fluccs, or Domain Central?
Log in to your Email Control Panel at manage-euc1.titan.email instead of the standard link above.

  1. If your domain isn't verified yet, you'll see a banner at the top of your control panel prompting you to complete verification.

    Screenshot 2026-07-13 170425.png

     

  2. Add MX and TXT records (These records are settings on your domain that tell the internet how to handle email for it) through your domain host. For the exact record values and host-specific instructions, see Set up Titan for your domain.

  3. Wait for the DNS changes to take effect. This can take anywhere from a few minutes up to 48 hours, depending on your domain host.
     

What success looks like

Once your DNS records are verified, the banner in your Email Control Panel will disappear and you'll see a confirmation message instead. You can now send and receive email from your domain using Titan Mail.

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Troubleshooting

Problem: Your domain still shows as unverified after adding DNS records.

Cause: DNS changes take time to spread across the internet — this isn't immediate.

Fix: Wait up to 48 hours, then refresh your Email Control Panel. If it still hasn't updated, double-check that the records were saved correctly with your domain host.
 

Problem: You can't find where to add DNS records.

Cause: Every domain host has a different dashboard and different names for this section.

Fix: See Set up Titan for your domain for host-specific instructions, or ask your web developer or IT admin for help.
 

Problem: Verification still fails even though the records look correct.

Cause: A small typo in a record value, or the record was added to the wrong domain or subdomain.

Fix: Compare your entered records exactly against Set up Titan for your domain. 

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