This guide walks you through the 3 steps to link your domain (e.g. yourname.com)
to Titan so you can send and receive email from your own address. You only
need
to do this once. You may click on the steps below
| alert-success | To ensure efficient email functionality, it is mandatory to configure MX, SPF, and DKIM records. While DMARC is not strictly necessary for email operations, we highly advise its implementation to enhance overall security. |
| alert-warning | Starting February 2024, Gmail may reject emails from domains with unverified SPF records. Set your SPF records to ensure your emails reach recipients' inboxes and don't land in spam. |
Set up MX and TXT records
What are MX records? They tell the internet which server handles email for your domain — like a postal address for your inbox. Without them, emails sent to you@yourdomain.com will not arrive.
What is the TXT record for? It is an SPF record — it proves to other email servers that Titan is allowed to send email on your behalf, which helps prevent your emails going to spam.
You will add these records inside your domain registrar's control panel — that is the website where you bought your domain name (e.g. GoDaddy, Namecheap, Hostinger).
Before you start
Once you save these records, they take up to 6 hours to go live across the
internet. This is called DNS propagation and is completely normal. You do
not need to do anything during this time — just wait.
Not sure? Check the email receipt from when you bought your domain — the company name is your registrar.
DNS values — copy these exactly
MX Records
| Priority | Host | Points to | TTL |
| 10 | @ | mx1.titan.email | 1 hour/ 3600 seconds |
| 20 | @ | mx2.titan.email | 1 hour/ 3600 seconds |
TXT Record (SPF)
| Record Type | Host | Value | TTL |
| SPF | @ |
v=spf1 include:spf.titan.email ~all
|
1 hour/ 3600 seconds |
| alert-success | Set the Host / Name field to @ — or leave it blank if your registrar does not show a Host field. |
Step-by-step instructions (for users whose registrar is not listed)
- Log in to your domain registrar's website and go to your domain's DNS settings. It may be labelled DNS Management, Domain Management, or Email Settings.
- Look for an option to Add a record. Set the record type to MX.
- Enter @ in the Host / Name field and paste mx1.titan.email in the Points to field. Set Priority to 10 and TTL to 1 hour. Save.
- Repeat for the second MX record: same Host (@), value mx2.titan.email, Priority 20.
- Add a new record. Set type to TXT. Host is @ and paste the full SPF value from the table above. Save.
| alert-success | EU users: If you are based out of the European Union region then please refer to this article for setting up DNS records. |
| alert-success | Authoritative DNS zone: MX and TXT records must be added to the authoritative DNS zone — where your domain's DNS is actually managed, which may be different from where you bought it. Please refer this article for more information. |
| alert-success | Domain verification required: Titan needs to verify your domain ownership to activate email. Unverified domains cannot send or receive email. Once you add the records, verification happens automatically — check your status in the Titan control panel. Please refer this article for more information. |
Setup your DKIM record
What is DKIM? It is a digital signature that proves emails from your domain are genuinely from you and have not been tampered with in transit. It stops your emails landing in spam at the recipient end.
DKIM setup requires a unique key generated inside your Titan control panel, so the steps are in a dedicated guide. To set up DKIM record for your domain, please follow the steps as mentioned in here.
Setup your DMARC record
What is DMARC? It uses your SPF and DKIM records together to protect your domain from email fraud. If someone tries to fake an email from your domain, DMARC tells receiving servers to reject it or send it to spam.
DMARC is the final layer of email authentication and is strongly recommended for any business domain. To set up DMARC record for your domain, please follow the steps mentioned here.
Verify your setup
Once 6 hours have passed after saving your DNS records, use these three checks to confirm everything is working correctly.
1. Check your MX records are live: Go to
mxtoolbox.com,
enter your domain, and run an MX lookup. You
should see mx1.titan.email and mx2.titan.email in the results.
2. Check domain verification in Titan:
Log in to your Titan control panel. Under Domains, your domain status should
show Verified. If it still shows Pending, wait another hour and refresh the
page..
3. Send a test email:
Log in to webmail/app and send a test message to a personal Gmail or Outlook
address. Check that it arrives in the inbox — not the spam folder.
All three checks passing?
Your domain is fully connected to Titan Mail. You are ready to start using
your business email address.