FluentSMTP is a WordPress plugin that lets your website send email through an email provider. This article is for WordPress administrators who want to use a Titan mailbox for outgoing website emails. After you complete the setup, you can send a test email to confirm that WordPress is connected to Titan.
Before you begin
- Make sure you have
- An active Titan email address.
- The password for your Titan mailbox.
- Access to WordPress with permission to install and activate plugins.
- Third-party app access enabled for your Titan account.
| alert-warning | EU-hosted accounts: If you purchased Titan through Blacknight, MonoVM, DomainDiscount24, Fluccs, or Domain Central, use smtp0101.titan.email instead of smtp.titan.email. See the server settings for EU-hosted Titan accounts. |
Install FluentSMTP
- Sign in to your WordPress administrator dashboard.
- In the left menu, select Plugins.
- At the top of the Plugins page, select Add New.
- In Search plugins, enter FluentSMTP.
- On the FluentSMTP search result, select Install Now.
- When the installation finishes, select Activate.
Connect FluentSMTP to Titan
An SMTP connection is the server connection WordPress uses to send email. Follow the steps for your current FluentSMTP screen.
If this is your first connection
- In the WordPress left menu, select Settings.
- In Settings, select FluentSMTP.
- On the connection setup screen, select Other SMTP.
If FluentSMTP already has a connection
- In the WordPress left menu, select Settings.
- In Settings, select FluentSMTP.
- On the FluentSMTP page, select Settings.
- In the connection settings, select Add Another Connection.
- On the connection setup screen, select Other SMTP.
Enter the Titan connection settings
On the Other SMTP form, enter or select the following values. Use your complete Titan email address wherever the form asks for an email address or username.
| Area | FluentSMTP field | Enter or select |
| Sender settings | From Email | Your full Titan email address, for example you@yourdomain.com |
| Sender settings | From Name | The name you want recipients to see, such as your business or website name |
| Sender settings | Return Path | Enable so non-delivery notices return to the From Email address |
| SMTP server settings | SMTP Host | smtp.titan.email |
| SMTP server settings | SMTP Port | 465 |
| SMTP server settings | Encryption | SSL |
| SMTP server settings | Authentication | Enabled |
| SMTP server settings | SMTP Username | Your full Titan email address |
| SMTP server settings | SMTP Password | Your Titan application password your mailbox password |
At the bottom of the form, select Save Connection Settings.
If Titan is an additional connection
FluentSMTP uses one default connection for WordPress. Complete these steps if another connection was already configured and you want Titan to handle outgoing website email.
On the FluentSMTP page, select Settings.
- In the right panel, open General Settings.
- Under Default Connection, select your Titan connection.
- At the bottom of General Settings, select Save Settings.
- What you should see: Your Titan connection is shown as the Default Connection.
Send a test email
- In FluentSMTP, select Email Test.
- In From, select your Titan connection.
- In Send To, enter an email address you can access.
- Below the test fields, select Send Test Email.
- What you should see: FluentSMTP displays a success message when the server connection and sign-in details work.
- In the recipient mailbox, look for the test message in the Inbox.
- If the message is not in the Inbox, check the Junk or Spam folder.
Troubleshooting
FluentSMTP rejects your username or password
Problem: The email test shows an authentication, credentials, or login error.
Cause: Third-party app access may be disabled, an email address or password may be incorrect, or the normal mailbox password may have been used while two-factor authentication is enabled.
Fix:
- In Titan Webmail, confirm that third-party app access is enabled.
- In the FluentSMTP connection, re-enter your full Titan email address under SMTP Username.
- Under SMTP Password, enter The Email account password
- At the bottom of the connection form, select Save Connection Settings.
- On the Email Test page, send another test message.
FluentSMTP cannot connect to the Titan server
Problem: The email test times out or shows a server connection error.
Cause: The server address, port, or encryption setting may be incorrect, or your website host may block outgoing email connections.
Fix:
- In the FluentSMTP connection, confirm that SMTP Host is smtp.titan.email.
- For an EU-hosted account, change SMTP Host to smtp0101.titan.email.
- Under SMTP Port, enter 465.
- Under Encryption, select SSL.
- At the bottom of the connection form, select Save Connection Settings.
- If the error continues, ask your web host to allow outgoing email on port 465.
The test succeeds, but the email does not arrive
Problem: FluentSMTP displays a success message, but the test email is missing.
Cause: The recipient address may be incorrect, or the receiving service may have filtered the message.
Fix:
- In the recipient mailbox, check the Junk or Spam folder.
- On the FluentSMTP Email Test page, confirm that the address under Send To is correct.
- In the Titan connection, confirm that From Email matches SMTP Username.
- On the Email Test page, send a test message to a different recipient address.
What success looks like
Your setup is complete when all of the following are true:
Your Titan connection appears on the FluentSMTP Settings page.
The Email Test page displays a success message.
The test message arrives in the recipient mailbox.
FluentSMTP can now use the Titan connection to send outgoing WordPress email.