Set up Titan on third-party email clients (for Name.com migrated users)

If you want to configure Titan on a third-party client like Outlook, Thunderbird, Apple Mail, etc. this article will help.  

Accessing Titan via third party clients (e.g Outlook, Gmail etc)

Note: To protect your account, accessing 3rd party clients will be blocked when the two-factor authentication is enabled. You can refer to this article for instructions on disabling two-factor authentication on Titan

1. Configuring email on third-party clients

You can check your email’s server settings to find out if you have configured your email using IMAP or POP and follow the instructions below. 

1.1) Configure using IMAP

If you have configured your email using IMAP

• Step1: Do not delete or modify anything in your current email configuration. 
• Step2: Add your email as a new configuration with the IMAP settings below. 

Titan IMAP Configuration settings

• Email address : Your Titan address eg: jack@<domainName>
• Password: Your Titan password
• Username (if asked): Your Titan address eg: jack@<domainName>

• At this point you will have two instances of your email. This might duplicate and take up additional storage as well. We recommend you retain the duplicate account for a few days to ensure that everything in Name.com email account is migrated to your new Titan account.
• We still recommend that you take a backup of your email contacts -  If you see missing contacts on your Titan email you can easily import your contacts once again at a later point

Important: Remove your Name.com email from the third-party client ONLY after you have double checked that everything is migrated properly and you have all the necessary backups, especially of your contacts 

1.2) Configure using POP

If you have configured using POP

• Step 1: Important: Ensure you have taken necessary backups for your email contacts. 
• Step 2: Important: Take a backup of your email data following these instructions. This is important to ensure your local emails don't go missing
• Step 3: Do not delete or modify anything in your current email configuration. 
• Step 4: Add your email as a new configuration with the POP settings below. 
• Step 5: Once your configuration is added, you can import your emails if you wish to have access to older emails

Titan POP Configuration settings

• Email address: Your Titan address eg: jack@<domainName>
• Password: Your Titan password
• Username (if asked): Your Titan address eg: jack@<domainName>

• At this point you will have two instances of your email. This might duplicate and take up additional storage as well. We recommend you retain the duplicate account for a few days to ensure that everything in Name.com email account is migrated to your new Titan account.
• We still recommend that you take a backup of your email contacts -  If you see missing contacts on your Titan email you can easily import your contacts once again at a later point

Important: Remove your Name.com email from the third-party client ONLY after you have double checked that everything is migrated properly and you have all the necessary backups, especially of your contacts.

2. Configuring Titan calendar on third-party clients

Depending on what your email client supports, you can configure Titan Calendar via 2 methods

• Configuring using iCal
• Configuring using CalDav

2.1) Configuring using iCal

Titan’s iCal feature allows you to add your Titan Calendar to calendars across your accounts on Google, Outlook, Zoho, and other providers.

Here's how to get started:

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2. Click on Settings and sharing from the 3-dots to the right of the Calendar name.

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3. Scroll to the bottom of the page and copy the iCal Link .

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How to add Titan iCal URL to external Calendar:

With this, you’ll have successfully added events from yoalert-successThis will only remove the Titan Calendar from your Gmail account without affecting the original Titan Calendar.ur Titan Calendar to your Gmail or Outlook calendar.

When you export your Titan Calendar to other platforms, the events in your Titan Calendar may take some time to reflect on these other calendars depending on the platform.

2.2) Titan Calendar set up - Configuring using CalDAV

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Windows	Want to use Titan Mail Calendar on your Windows PC? Need to worry, we are here with a solution! alert-warning Please note, Titan currently supports only displaying events from the Calendar.   Hence, you will not be able to create, update or delete an event directly via Windows. Navigate to the Windows Settings (or use the keys Windows + I)  Click on Account image-shadow Click on email and accounts image-shadow Click on Add an Account Select iCloud image-shadow   alert-success You don't need an iCloud account for this. We select iCloud because Windows has enabled CalDAV via the iCloud option.  Its time that you enter your Titan Mail email id, a desirable name, and password image-shadow   alert-success Post this, your Titan Mail account would be added to the Accounts List.   image-shadow At this point, we would need to tweak the settings such that it work's for Titan Mail. Click on the Titan Mail account, then click manage. Now, click Change Mailbox sync settings, then enable the Calander option and click Advanced Mailbox Settings. image-shadow In the Advanced Mailbox Settings you need the enter the following: alert-warning If you are based out of the European Union region then please refer to this article for Titan server details and use dav-eu.titan.email as the Calendar server. IMAP: imap.titan.email:993:1 SMTP: smtp.titan.email:465:1 Calander server: https://dav.flockmail.com Hit Done.  image-shadow   alert-warning If you get a pop up saying "Your settings are outdated" and stating fix account, click on the fix button, and enter the password once. Once done, it will sync the calendar and email. (If you get the same pop up multiple times please ignore it as it is a possible glitch on Windows which causes this)   That's it! You should be able to view all your emails as well as use the calendar via the Windows Mail and Calendar app. However, if you are facing any difficulty in configuring CalDAV do let us know at support@titan.email, we would help you in every possible way!
MacOS	Titan Mail service makes it possible to set up calendar synchronizations separately on devices that support CalDAV configuration. alert-warning Before setting up this calendar, make sure you already have the required DNS records and mailbox created. 1) Open the Calendar app on your Mac.  2) On the top, from the drop-down options of Calendar, select Accounts. image-shadow 3) Click on Other CalDAV Account.  image-shadow 4) Enter the details as shown below: alert-warning If you are based out of the European Union region then please use dav-eu.titan.email as the Calendar server address         a) Account Type   : Manual         b) Username         : user@domain.abc         c) Password          : As saved         d) Server Address: dav.flockmail.com 5) On clicking Sign in, it will take a few moments to log you in.   image-shadow 6) You will see your calendar account as shown below.   image-shadow 7) Once done, go back to your calendar and select the Preferences option.  image-shadow 8) Under Account Information, verify the details as shown in the example down below.   image-shadow 9) Navigate to Server Settings and verify the following settings:         a) Internal Server : dav.flockmail.com         b) Server Path       : auto filled         c) Port                     : should be blank         d) Use SSL             : should be ticked image-shadow Done!  You will now have successfully set up your Titan Mail calendar via CalDAV on your Mac. alert-success If you have any trouble following through with the steps mentioned above, feel free to reach out to us at support@titan.email.
iPhone	Titan Mail service makes it possible to set up calendar synchronizations separately on devices that support CalDAV configuration. alert-warning Before setting up this calendar, make sure you already have the required DNS records and mailbox created. 1) Open up Settings on your iPhone 2) Navigate to Passwords and Accounts image-shadow 3) Tap on Add Account  image-shadow 4) Tap on Other image-shadow 5) Select Add CalDAV account image-shadow 6) Enter the configurations as mentioned below: alert-warning If you are based out of the European Union region then please use dav-eu.titan.email as the Calendar server address.         a) Server              : dav.flockmail.com         b) Username         : Your email address         c) Password          : Your mailbox's password         d) Description       : Set as you wish image-shadow 7) Make sure that Calendars is turned on and tap on Save   image-shadow Done! You will now have successfully set up your Titan calendar via CalDAV on your iPhone.

3. Getting your email contacts

While we strive to move most of your email contacts present in your Name.com email, we highly recommend you export contacts from your current email client and have a backup. You can import it back once you reconfigure your Titan email after migration is complete

Here's how you can export contacts from the following clients 

• Outlook
• Gmail
• Thunderbird
• Applemail on MacOS
• Applemail on iPhone / iPad

Once you have your contacts backed up, you can easily import your contacts back to your Titan email via a .csv file. You can also easily import contacts these contacts back to Outlook, Gmail or any of your preferred clients. 

Accessing via Titan clients

Titan offers robust and state-of the art Webmail and mobile apps. Here's how you access your email via Titan clients

Accessing Email

• On web - https://app.titan.email/calendar/
• On iOS - Download from here
• On Android - Download from here

Accessing Calendar

• Go to - https://app.titan.email/calendar/

Accessing Contacts

• Go to - https://app.titan.email/contacts/all-contacts

Hope this article was helpful to you and if you still need any further assistance with the setup, drop us an email at support@titan.email