Setup Titan MX and TXT records for A2 Hosting

In this article, we will walk you through how you can configure MX records for your domain and set up your Titan Mail account when your domain is registered or hosted with A2 Hosting.

You can set up Titan's DNS records for your domain through either of the below methods depending on how you have registered with A2Hosting:

1. Hosting of the domain is with A2 Hosting and NS records pointing to A2 Hosting
2. The domain is only registered with A2 Hosting
   
   

   Identify Where Your DNS is Managed

   Before updating any DNS records, it's important to determine where your domain’s DNS is actively being managed — this is called your domain's authoritative DNS zone.

   This will help you know whether to make the changes in A2 Hosting’s cPanel or on another DNS platform (e.g., Cloudflare, GoDaddy, etc.).

   👉 Please refer to this guide for step-by-step instructions on how to find your active DNS zone:
   🔗 How to find the authoritative (Active) DNS Zone for my domain

   Once you’ve confirmed where your DNS is hosted, follow the appropriate section below to add your Titan MX and TXT records.

    

⚙️ Option 1: Domain Hosted with A2 Hosting (A2 Name Servers)

If your name servers are:

Your DNS is managed via A2 Hosting’s cPanel, and you can add DNS records directly from there.

1. Log in to the A2 Hosting client area, click on Home, and check the Hosting plan. Under Hosting plan you will get option of direct cPanel login, Click on cPanel login. You will be automatically logged in to cPanel. 

2. Under cPanel search tools, search for Zone Editor and open the zone editor.

3. Click on Manage under Zone editor and Click on + Add Record option. 





4. Change the record type to MX add the below values (omit the quotes) and click on 'Save Record'.

• Type: "MX"
• Name/Valid zone name: "Enter your domain name here, example: domain.com"
• Destination: "mx1.titan.email"
• Priority: "10"
• TTL: "14400"

5. Following the same steps as mentioned above, a second MX record needs to be added with the below  values (omit the quotes) -

• Type: "MX"
• Name/Valid zone name: "Enter your domain name here, example: domain.com"
• Destination: "mx2.titan.email"
• Priority: "20"
• TTL: "14400"

6. Lastly, following the same steps as mentioned above, the TXT/SPF record needs to be added whose values are (omit the quotes) -

• Type: "TXT"
• Name/Valid zone name: "Enter your domain name here, example: domain.com"
• Text:  "v=spf1 include:spf.titan.email ~all"
• TTL: "14400"

Video Guide - 

⚙️ Option 2: Domain Registered with A2 Hosting

If your name servers are: