Your email, your way.
Whether you want stronger protection from unwanted emails or prefer complete visibility over all incoming messages, Titan’s Spam Filter Control gives you domain-wide flexibility like never before.
Perfect for email control admins on paid plans, this feature lets you choose how aggressively spam is filtered so your inbox always works the way you want it to.
What is Spam Filter Control?
Spam Filter Control allows domain administrators to select one of three spam filtering levels, which will apply to all mailboxes on the domain.
This setting is fully customizable and can be changed at any time via the Titan Control Panel.
| alert-warning |
Note: Spam Filter Control settings are visible only to admin accounts. If you don’t see the Spam Filter option, please ensure your mailbox has admin access, Learn More here |
Available Spam Filtering Levels
| Level | Description |
|
Strict (Default) |
Maximum protection, blocks the most suspicious and unwanted emails. Ideal if you want a cleaner inbox with minimal noise. |
| Basic | Minimal filtering, more messages go to your inbox, including borderline or promotional content. Best if you prefer manual sorting. |
| Off | All emails (except from blocked senders) are delivered to your inbox. Recommended for users relying on filters from Gmail, Outlook, or other clients. |
Once selected, this setting takes effect immediately for all mailboxes under your domain.
| alert-warning | Please note: It’s available exclusively on Titan Paid Plans. If this feature isn’t included in your current plan, you can upgrade your email plan. |
Titan’s Recommendation: Go with Strict
For most businesses, we recommend setting the spam filter to Strict level as it offers the highest level of protection, blocking suspicious emails before they ever reach your inbox. This helps reduce clutter and safeguards your team from phishing or malware threats.
While Basic and Off reduce filtering to let more emails reach your inbox.
How to Set Spam Filter Level
Just follow these simple steps:
- Log in to your Titan Control Panel
- Click on the Spam Filter Control tab in the side menu
- Select your preferred filtering level:
Strict,Basic, orOff - That’s it! The setting is now active across your domain.
Why Use Spam Filter Control?
✔️ Stop important emails from being wrongly flagged as spam.
✔️ Gain visibility into all incoming mail, especially for low-traffic business domains.
✔️ Keep your inbox clean and focused, or open and flexible, your choice!
💬 Need Help?
If you’re unsure which spam level to choose or want help with configuration, email us at support@titan.email