A strong password helps keep your email account and personal information safe from unauthorized access. This article is for anyone setting or resetting a Titan password. After reading it, you'll know the current password requirements and how to meet them in each of the three places you can set a password.
For general advice on choosing a strong password, see Best practices for creating a strong password for your Titan mailbox.
| alert-warning | These requirements apply only when you change or reset your password through Webmail or Titan Control Panel. |
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| alert-success | If your current password doesn't meet these requirements, you can still log in to your existing Titan account with it. |
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Password requirements
A Titan password must have:
- Between 8 and 100 characters
- At least one special character
- At least one number
Change your password in Webmail
When you change your password from Webmail, Titan checks it against the requirements above. If your new password doesn't meet them, Titan won't let you change your password until it does.
Reset a forgotten password
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On the login screen, click Forgot Password.
- Open the link Titan sends to your alternate email address.
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Set a new password that meets the requirements above.
Set a password when creating a mailbox in Titan Control Panel
If you're an admin creating a new mailbox in Titan Control Panel, the password you set for that mailbox must also meet the requirements above.
What success looks like
Your password change, reset, or new mailbox setup succeeds because the password meets all three requirements: 8 to 100 characters, at least one special character, and at least one number.