Auto-clean automatically archives or deletes older emails from a sender you choose, so newsletters and other repeat emails don’t fill up your storage. You decide how many days to keep the emails and where they go. Auto-clean is available on Select plans.
Before you start
Auto-clean is available only on Titan Select plans, and you can create up to 10 Auto-clean rules per account. Auto-clean works in Titan Webmail at app.titan.email.
When you create a rule, you choose what happens to older emails from that sender:
- Archive moves the email out of your inbox. You can still find it in your Archive folder.
- Trash moves the email to your Trash folder.
Create an Auto-clean rule from an email
Use this method when you already have an email from the sender you want to clean up.
- Go to app.titan.email in your web browser.
- Sign in with your Titan account email address and password.
- In your inbox, click an email from the sender you want to add to Auto-clean.
- With the email open, click More actions.
In the More actions menu, click Auto clean.
- In the Auto clean window, choose the number of days: 1, 3, 5, 7, 10, 30, 60 or 90. Emails from this sender that are older than this number of days are cleaned up.
Auto-clean moves older emails automatically. If you choose Trash, make sure you don’t need those emails before you create the rule.
- Choose where the emails go: Trash or Archive.
Click Create.
Create an Auto-clean rule from Preferences
Use this method when you want to add a sender by typing their email address.
- Go to app.titan.email and sign in to your Titan account.
- In the top-right corner, click the cogwheel icon to open Settings.
- Click Preferences.
In the left panel, click Auto-clean.
- Click the option to create a new rule.
- In the From field, enter the sender’s email address.
- Choose the number of days after which emails are cleaned up.
- Choose Trash or Archive.
- Click Create rule.
Edit an Auto-clean rule
You can change the sender’s email address, the number of days, or the folder (Trash or Archive) at any time.
- In Preferences, click Auto-clean.
In the list, find the rule you want to change.
- Make your changes to the From email address, the number of days, or the folder.
- Save your changes.
Delete an Auto-clean rule
When you delete a rule, Auto-clean stops cleaning up emails from that sender.
- In Preferences, click Auto-clean.
- In the list, find the rule you want to remove.
Click the delete option for that rule.
What success looks like
Your new rule appears in the list under Preferences > Auto-clean. It shows the sender’s email address, the number of days, and the folder (Trash or Archive). From now on, Titan automatically moves emails from that sender to that folder once they are older than the number of days you chose.
Troubleshooting
Problem: The Auto-clean option is missing from the left panel.
Cause: Auto-clean is available only on Select plans.
Fix: Check which plan your account is on. If you want to use Auto-clean, ask your account admin about upgrading to a Select plan.
Problem: You can’t add another Auto-clean rule.
Cause: You can create a maximum of 10 Auto-clean rules per account, and you have reached that limit.
Fix: Delete a rule you no longer need (see Delete an Auto-clean rule above), then create your new rule.