Titan needs a few records added to your domain's DNS settings so it can verify you own the domain and start delivering email to it. This article walks you through adding those records in Namecheap. It's meant for anyone setting up Titan for the first time — no DNS experience required.
Before you start
You'll need access to the Namecheap account where your domain is registered (account owner or admin).
Your domain should already be registered with Namecheap.
Changes can take anywhere from a few minutes up to 24–48 hours to fully propagate. You don't need to keep the page open while you wait.
| alert-warning | Titan needs you to verify domain ownership and activate email services by adding the MX and TXT records below. Until these are added and verified, your domain won't be able to send or receive email through Titan. |
Add your MX records
MX records (the setting that tells the internet which server should handle email for your domain) point your domain's incoming mail to Titan's servers.
1. Log in to your Namecheap account (click here) and navigate to the Domain List tab.
2. If you own multiple domains, click Manage for the domain you want to send emails from.
3. Click the Advanced DNS tab at the top.
4. Scroll down to Mail Settings and select Custom MX
5. Click Add New Record. Insert the following values and click the green checkmark to accept:
| Host | Value | Priority | TTL |
| @ | mx1.titan.email | 10 | 1 min |
6. Follow the same steps as mentioned above and add a second MX record whose values are:
| Host | Value | Priority | TTL |
| @ | mx2.titan.email | 20 | 1 min |
Add your TXT (SPF) record
The TXT record (specifically an SPF record) tells other email providers that Titan is allowed to send email on your domain's behalf. This helps keep your outgoing email out of spam folders.
Under Host Records, click Add New Record and add the following values:
| Record Type | Host | Value | TTL |
| TXT Record | @ | v=spf1 include:spf.titan.email ~all | 1 min |
Your new TXT (SPF) record, filled in and ready to save. You'll see the TXT record added to your Host Records list
What success looks like
Once all three records are saved, your Namecheap Host Records list will show two MX records (mx1.titan.email and mx2.titan.email) and one TXT record starting with v=spf1. Titan will verify these automatically — this can take up to 24–48 hours. Once verification completes, your domain status will show as Verified in your Titan Email Control Panel, and you'll be able to send and receive email.
Troubleshooting
It's been over 48 hours and my domain still isn't verified.
Cause: DNS changes sometimes take longer to propagate depending on your domain's TTL history, or one of the values may have a typo.
Fix: Double-check each record against the values above (watch for extra spaces or quotation marks accidentally included), then wait a bit longer. If it's still not verified after this, contact Titan support.
I can't find the Priority field when adding my MX record.
Cause: Namecheap doesn't label this column — it's easy to miss.
Fix: Look for the unlabeled field directly between Value and TTL; enter 10 there.