If your Titan account has been suspended because of a sudden increase in logins from unrecognized IP addresses, this is a security measure to protect your account from unauthorized access. This article explains why it happens and walks you through regaining access.
Why your account was suspended
An IP address is the unique identifier assigned to a device connected to the internet. We suspend your account when we notice an exponential increase in new IP addresses that aren’t usually associated with it — this protects your account from suspicious activity.
Regain access to your account
To regain access and get your account going, here are a few steps you could take before you reach out to our support team.
Prevent this in future
We recommend turning on Two-Factor Authentication, which requires both your account password and a secret code known only to you before anyone can sign in
Info: See Setting up and editing Two-Factor Authentication settings for setup steps.