As of February 28, 2023, Titan no longer supports the mobile app on Android 5, Android 5.1, iOS 12, and iOS 13. If you're using one of these older operating systems, your existing Titan app keeps working, but it no longer receives new features, performance improvements, or bug fixes. This article explains what changed and what you can do if you're affected.
- What Changed
- Which OS Versions Are Affected
- What This Means for Your Titan App
- What You Can Do
- What You'll Experience After This Change
What Changed
Titan stopped supporting its mobile app on specific older Android and iOS versions after February 28, 2023. If you're on one of these versions, you can still use the Titan app you already have installed — it will keep working without any further updates or bug fixes.
Which OS Versions Are Affected
Android
- Android 5
- Android 5.1
iOS
- iOS 12
- iOS 13
What This Means for Your Titan App
On these OS versions, the Titan mobile app no longer receives:
- New features
- Performance enhancements included in newer Titan versions
- Support resolution for bugs
- Compatibility testing for new features on these older OS versions
What You Can Do
Option 1: Upgrade Your OS
Upgrade your mobile operating system to keep receiving new features, performance improvements, and bug fixes in the Titan app.
Option 2: Keep Using Your Current App
If you don't want to upgrade your OS, you can keep using your existing Titan mobile app as it is. New updates, features, and bug fixes won't be available to you, even if you contact Support for help later.
What You'll Experience After This Change
If you upgrade your OS, you'll get the latest Titan app updates, performance improvements, and bug fixes going forward. If you stay on your current OS, your Titan app continues to work as it does today, but without any new features, performance improvements, or bug support.