List of Sub-processors – Titan Mail

To support the delivery of our Services, the Company may engage and use data processors with access to certain Customer Data (each, a "Sub-processor"). This page provides important information about the identity, location, and role of each Sub-processor. Terms used on this page but not defined have the meaning set forth in the Titan Customer Agreement (the "Agreement")

Third Parties

The Company currently uses third-party Sub-processors to provide infrastructure services and to help us provide customer support and email notifications. Prior to engaging any third-party Sub-processor, the Company performs diligence to evaluate their privacy, security and confidentiality practices.

Infrastructure Sub-processors
The Company may use the following Sub-processors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:

Entity Name	Sub-processing Activities	Entity Country
Amazon Web Services, Inc.	Cloud Service Provider	USA

Other Sub-processors
The Company may use the following Sub-processors to perform other Service functions:

Entity Name	Sub-processing Activities	Entity Country
Zendesk, Inc.	Cloud-based Customer Support Service	USA
SendGrid, Inc.	Cloud-based Email Notification Services	USA
Pendo.io, Inc	Customer engagement platform	USA
Canny Inc	Customer engagement platform	Canada
Typeform	Customer survey platform	Spain
Proofpoint. Inc	Email security	USA
OpenAI	Artificial Intelligence platform	USA
Webspellchecker	Spelling and grammar check	Estonia

Updates
As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of the Customer's account information on any new Sub-processors to the extent required under the Agreement by updating this document. Please check back for updates.

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Third Parties

Infrastructure Sub-processorsThe Company may use the following Sub-processors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:

Other Sub-processorsThe Company may use the following Sub-processors to perform other Service functions:

UpdatesAs our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of the Customer's account information on any new Sub-processors to the extent required under the Agreement by updating this document. Please check back for updates.

Related articles

Infrastructure Sub-processors
The Company may use the following Sub-processors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:

Other Sub-processors
The Company may use the following Sub-processors to perform other Service functions:

Updates
As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of the Customer's account information on any new Sub-processors to the extent required under the Agreement by updating this document. Please check back for updates.